/* ============================================================
   Reformas CMV — Chatbot de cualificación de leads
   Widget conversacional que guía al usuario y abre WhatsApp
   con el mensaje ya preparado para Carlos.
   ============================================================ */

/* ---------- Burbuja flotante ---------- */
.cmv-bubble {
  position: fixed;
  bottom: 80px; /* por encima del mobile-cta */
  right: 20px;
  z-index: 9000;
}

@media (min-width: 768px) {
  .cmv-bubble {
    bottom: 28px;
  }
}

.cmv-bubble-btn {
  position: relative;
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: #d86f31;
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 4px 16px rgba(216, 111, 49, 0.45);
  transition: transform 0.2s ease, box-shadow 0.2s ease;
  outline: none;
}

.cmv-bubble-btn:hover {
  transform: scale(1.08);
  box-shadow: 0 6px 20px rgba(216, 111, 49, 0.55);
}

.cmv-bubble-btn:focus-visible {
  outline: 3px solid #d86f31;
  outline-offset: 3px;
}

/* Icono chat / cerrar */
.cmv-icon-chat,
.cmv-icon-close {
  position: absolute;
  transition: opacity 0.2s ease, transform 0.2s ease;
}

.cmv-icon-close {
  opacity: 0;
  transform: rotate(-90deg);
}

.cmv-bubble-btn.is-open .cmv-icon-chat {
  opacity: 0;
  transform: rotate(90deg);
}

.cmv-bubble-btn.is-open .cmv-icon-close {
  opacity: 1;
  transform: rotate(0deg);
}

/* Badge de notificación */
.cmv-badge {
  position: absolute;
  top: -3px;
  right: -3px;
  width: 20px;
  height: 20px;
  background: #e74c3c;
  color: #fff;
  border-radius: 50%;
  font-size: 11px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: 'Manrope', sans-serif;
  border: 2px solid #fff;
  transition: opacity 0.2s ease, transform 0.2s ease;
}

.cmv-badge.is-hidden {
  opacity: 0;
  transform: scale(0);
  pointer-events: none;
}

/* ---------- Panel del chat ---------- */
.cmv-panel {
  position: fixed;
  bottom: 148px;
  right: 20px;
  width: 340px;
  max-height: 520px;
  background: #fff;
  border-radius: 18px;
  box-shadow: 0 12px 40px rgba(0, 0, 0, 0.16), 0 2px 8px rgba(0, 0, 0, 0.06);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  z-index: 8999;
  /* Estado cerrado */
  opacity: 0;
  transform: translateY(16px) scale(0.96);
  pointer-events: none;
  transition: opacity 0.25s ease, transform 0.25s ease;
  transform-origin: bottom right;
}

@media (min-width: 768px) {
  .cmv-panel {
    bottom: 96px;
  }
}

.cmv-panel.is-open {
  opacity: 1;
  transform: translateY(0) scale(1);
  pointer-events: all;
}

@media (max-width: 480px) {
  .cmv-panel {
    width: calc(100vw - 32px);
    right: 16px;
    bottom: 148px;
    max-height: 72vh;
  }
}

/* ---------- Cabecera ---------- */
.cmv-header {
  background: linear-gradient(135deg, #d86f31 0%, #9f4613 100%);
  color: #fff;
  padding: 14px 16px;
  display: flex;
  align-items: center;
  gap: 12px;
  flex-shrink: 0;
}

.cmv-header-avatar {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.2);
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 800;
  font-size: 13px;
  letter-spacing: 0.02em;
  flex-shrink: 0;
  font-family: 'Manrope', sans-serif;
}

.cmv-header-info {
  flex: 1;
  min-width: 0;
}

.cmv-header-name {
  display: block;
  font-size: 15px;
  font-weight: 700;
  font-family: 'Manrope', sans-serif;
  line-height: 1.2;
}

.cmv-header-status {
  display: flex;
  align-items: center;
  gap: 5px;
  font-size: 12px;
  opacity: 0.88;
  font-family: 'Manrope', sans-serif;
  margin-top: 2px;
}

.cmv-status-dot {
  width: 7px;
  height: 7px;
  background: #4ade80;
  border-radius: 50%;
  flex-shrink: 0;
}

/* ---------- Zona de mensajes ---------- */
.cmv-messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px 14px 8px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  scroll-behavior: smooth;
}

.cmv-messages::-webkit-scrollbar {
  width: 4px;
}

.cmv-messages::-webkit-scrollbar-track {
  background: transparent;
}

.cmv-messages::-webkit-scrollbar-thumb {
  background: #e0d8d0;
  border-radius: 4px;
}

/* Burbuja bot */
.cmv-msg {
  display: flex;
  gap: 8px;
  align-items: flex-end;
  max-width: 88%;
}

.cmv-msg-avatar {
  width: 26px;
  height: 26px;
  border-radius: 50%;
  background: #d86f31;
  color: #fff;
  font-size: 8px;
  font-weight: 800;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  font-family: 'Manrope', sans-serif;
  margin-bottom: 2px;
}

.cmv-msg-text {
  background: #f4efe8;
  border-radius: 4px 14px 14px 14px;
  padding: 9px 12px;
  font-size: 13.5px;
  line-height: 1.5;
  color: #1f1b18;
  font-family: 'Manrope', sans-serif;
}

/* Burbuja usuario */
.cmv-msg-user {
  flex-direction: row-reverse;
  align-self: flex-end;
  max-width: 88%;
}

.cmv-msg-user .cmv-msg-text {
  background: #d86f31;
  color: #fff;
  border-radius: 14px 4px 14px 14px;
}

/* Indicador de escritura */
.cmv-typing .cmv-msg-text {
  padding: 11px 14px;
}

.cmv-dots {
  display: flex;
  gap: 4px;
  align-items: center;
  height: 16px;
}

.cmv-dots span {
  width: 6px;
  height: 6px;
  background: #9f4613;
  border-radius: 50%;
  animation: cmvDot 1.3s ease-in-out infinite;
}

.cmv-dots span:nth-child(2) { animation-delay: 0.18s; }
.cmv-dots span:nth-child(3) { animation-delay: 0.36s; }

@keyframes cmvDot {
  0%, 60%, 100% { transform: translateY(0); opacity: 0.6; }
  30% { transform: translateY(-5px); opacity: 1; }
}

/* ---------- Opciones de respuesta rápida ---------- */
.cmv-options {
  padding: 6px 14px 12px;
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
}

.cmv-opt {
  background: #fff;
  border: 1.5px solid #d86f31;
  color: #9f4613;
  border-radius: 20px;
  padding: 6px 14px;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s, color 0.15s, transform 0.1s;
  font-family: 'Manrope', sans-serif;
  line-height: 1.3;
}

.cmv-opt:hover {
  background: #d86f31;
  color: #fff;
  transform: translateY(-1px);
}

.cmv-opt:active {
  transform: translateY(0);
}

/* ---------- Input de texto libre ---------- */
.cmv-input-row {
  padding: 8px 14px 14px;
  display: flex;
  gap: 8px;
  align-items: center;
}

.cmv-input {
  flex: 1;
  border: 1.5px solid #e0d8d0;
  border-radius: 22px;
  padding: 9px 16px;
  font-size: 13.5px;
  font-family: 'Manrope', sans-serif;
  color: #1f1b18;
  outline: none;
  transition: border-color 0.15s;
  background: #faf8f5;
}

.cmv-input::placeholder {
  color: #a09890;
}

.cmv-input:focus {
  border-color: #d86f31;
  background: #fff;
}

.cmv-send {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: #d86f31;
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background 0.15s, transform 0.1s;
}

.cmv-send:hover {
  background: #9f4613;
  transform: scale(1.05);
}

.cmv-send:active {
  transform: scale(0.97);
}

/* ---------- Botón final de WhatsApp ---------- */
.cmv-wa-wrap {
  padding: 4px 14px 16px;
}

.cmv-wa-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 9px;
  width: 100%;
  background: #25D366;
  color: #fff;
  border: none;
  border-radius: 22px;
  padding: 11px 20px;
  font-size: 14px;
  font-weight: 700;
  font-family: 'Manrope', sans-serif;
  cursor: pointer;
  text-decoration: none;
  transition: background 0.15s, transform 0.1s, box-shadow 0.15s;
  box-shadow: 0 3px 10px rgba(37, 211, 102, 0.35);
}

.cmv-wa-btn:hover {
  background: #1ebe5d;
  box-shadow: 0 5px 14px rgba(37, 211, 102, 0.45);
  transform: translateY(-1px);
}

.cmv-wa-btn:active {
  transform: translateY(0);
}

/* ---------- Mensaje de bienvenida flotante ---------- */
.cmv-welcome-tip {
  position: fixed;
  bottom: 148px;
  right: 86px;
  background: #fff;
  border-radius: 12px 12px 4px 12px;
  padding: 10px 14px;
  font-size: 13px;
  font-weight: 600;
  color: #1f1b18;
  font-family: 'Manrope', sans-serif;
  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.12);
  white-space: nowrap;
  z-index: 8998;
  transition: opacity 0.3s ease, transform 0.3s ease;
  pointer-events: none;
}

@media (min-width: 768px) {
  .cmv-welcome-tip {
    bottom: 96px;
  }
}

.cmv-welcome-tip.is-hidden {
  opacity: 0;
  transform: translateX(8px);
  pointer-events: none;
}

@media (max-width: 400px) {
  .cmv-welcome-tip {
    display: none;
  }
}